Description
The Technical Support Specialist opening at InnovateCore is for someone who can carry a $88,000 - $123,000 number and still sweat the customer experience. Set the $88,000 - $123,000 aside a moment and the sales marketing ownership alone makes this InnovateCore job worth a serious look.
Key Responsibilities
- Test messaging variations and iterate based on performance data
- Field objections on price the way a mid-level pro does it
- Read the sales marketing market and reposition the offer when it shifts
- Brief the Technical Support Specialist team on what's working in this week's market
- Grow brand awareness through Avaya and Written Communication initiatives
- Run experiments on sales marketing messaging and keep only what converts
What You'll Bring
- Comfort being accountable for an ownership-driven outcome in a contract role
- Cross-functional ease, from HubSpot Service Hub engineers to Zendesk marketers
- Bachelor's degree in a related field, or equivalent practical experience
- Equal parts Escalation Management depth and Five9 curiosity
- Hands-on experience with modern Escalation Management workflows and tooling
- Proven Avaya judgment when the textbook answer doesn't fit
Ask anyone in Fullerton about InnovateCore and you'll hear the same thing: a flat-and-fast crew that ships fast and sweats the Zendesk details. We keep ego out of code review and let the HubSpot Service Hub argument win on its merits.
You'll be supported by $88,000 - $123,000, strong health coverage, conference budgets, and a team that promotes from within.
Open today, open right now, and waiting for the right Technical Support Specialist.
We're keeping this Technical Support Specialist search short, so put your hat in the ring this week.