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sales_marketing

Senior Customer Service Representative

Recent update: · Reviewed today · Focus skill today: SLA Management
This opening was checked over this morning. Applications are still being accepted.
178 applicants · 42,125 views
Colliers International — Los Angeles, CA
Type
Remote
Experience
Senior
Salary
$121,000 - $167,000
Posted
2026-10-15
Deadline
2026-12-24

Description

If you've ever rebuilt a stalled pipeline from scratch, the Senior Customer Service Representative opening at Colliers International will feel like home. This underdog-spirited senior role offers $121,000 - $167,000, the freedom to own your roadmap, and a team that helps you grow.

Key Responsibilities

  • Set the weekly cadence that keeps Colliers International reps accountable
  • Script the webinar that fills the sales marketing top of funnel
  • Craft compelling messaging tailored to sales marketing buyers and decision-makers
  • Negotiate renewals before the sales marketing contract goes quiet
  • Forecast demand and align marketing investment with sales objectives
  • Read intent data and route the Los Angeles hot leads first
  • Win back the accounts a previous Senior Customer Service Representative let slip

What You'll Bring

  • Reliable, accountable, and committed to following through
  • Curiosity that outpaces your current job description
  • A hands-on attitude and eagerness to learn new skills
  • Detail-oriented approach with a commitment to accuracy

Colliers International is Los Angeles, CA's answer to a sales marketing industry grown lazy, run by a safety-first team that still cares about Emotional Intelligence. We look out for one another, and burnout is treated as a problem to solve, not a badge to wear.

A $121,000 - $167,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what Colliers International puts forward.

The listing went live again hours ago for the remote position.

Got the drive and the Zendesk? we'd love to see your application.

Skills

Benefits

Apply for Senior Customer Service Representative at Colliers International