Description
We're not after a Customer Support Specialist who manages accounts; ScaleUp Solutions wants one who grows them past where anyone expected. What you're signing up for is $80,000 - $110,000, a contract cadence, sales marketing ownership, and a ScaleUp Solutions team that rewards nerve.
Key Responsibilities
- Own the handoff doc that keeps nothing falling between Intercom and CRM
- Walk the Fayetteville, AR territory and know it better than the map
- Seed Fayetteville social channels with content that earns replies
- Wire Goal Setting and Email Support together so marketing hands sales clean leads
- Pair a $80,000 - $110,000 quota with the discipline to forecast it straight
What You'll Bring
- Comfort presenting to an AR-wide audience without a script
- The discipline to document while it's fresh, not after it's forgotten
- A track record of documentation-first delivery in a contract structure
- Strong time-management skills and a bias toward action
- The judgment to say no to good ideas at the wrong time
- The composure to deliver bad news early and clearly
ScaleUp Solutions builds sales marketing tools the way old shops built furniture — slowly, in Fayetteville, AR, and with a warm-yet-rigorous respect for the craft. We measure Customer Support Specialist success by problems solved, not hours logged at your Fayetteville, AR desk.
The package is honest: $80,000 - $110,000, a benefits plan that works, mentorship that lasts, and the flexibility to live in Fayetteville, AR.
Still recruiting as you read this, no archived listing tricks.
We hire for hunger as much as resumes, so if that's you, the Customer Support Specialist role is open.