Description
We measure success in Aetna's Customer Success Manager chair by deals signed and demand created, not slides polished. Everything about this Customer Success Manager post says trust — $120,000 - $176,000, internship flexibility, and 6 years rewarded with real say.
Key Responsibilities
- Build landing pages that turn Antioch curiosity into demo bookings
- Lead service-minded go-to-market efforts for products launching in CA
- Negotiate pricing and close deals that meet or exceed quarterly quotas
- Segment audiences and personalize outreach to lift response rates
- Plant Aetna in the sales marketing conversations buyers already trust
What You'll Bring
- 7+ years navigating the politics that sales marketing work attracts
- Practical command of Kustomer, with bonus points for Jira Service Management
- Hands-on sales marketing experience that holds up to follow-up questions
- Hands-on proficiency with CRM Software, ideally paired with Jira Service Management
- Fluency in First Call Resolution earned the hard way, not just from a tutorial
- Flexibility to adapt your approach as business needs evolve
Aetna has quietly become one of the most autonomy-driven names in sales marketing, all from a modest office in Antioch, CA. We swap Kustomer and Jira Service Management tips over lunch because nobody here pretends to know it all.
We pay $120,000 - $176,000 and protect it with coaching, coverage, and a flexible setup so your Written Communication grows without burning you out.
We bumped the date today, signaling this Customer Success Manager search is ongoing.
Ready to put your First Call Resolution to work somewhere it actually matters? Apply to Aetna today.