Description
The Customer Service Representative role is where Moss Adams connects Email Support insight with campaigns that customers actually remember. Trade your Ticket Management and 1 years for $45,000 - $65,000 at Moss Adams, and the growth that follows is yours to build.
Key Responsibilities
- Pitch Moss Adams at $45,000 - $65,000 value without apologizing for the price
- Stitch together a referral program Moss Adams customers want to share
- Bridge Gorgias reporting and the story your CMO needs to hear
- Own the post-sale check-in that turns clients into references
- Line up the remote-native sponsorships that put Moss Adams in front of buyers
- Talk numbers with finance, then talk vision with prospects
- Draft the cold-outreach copy that survives a junior buyer's inbox
- Segment audiences and personalize outreach to lift response rates
What You'll Bring
- Solid understanding of sales marketing best practices and industry standards
- An instinct for prioritization when everything is labeled urgent
- Working knowledge of Email Support alongside transferable Cold Calling chops
- The instinct to ask "what would change your mind?" before debating
At its core, Moss Adams is a performance-driven bet that Springfield, MA can out-build anyone when it comes to Cold Calling. A contract role with us means real responsibility, real trust, and real support behind you.
For this Customer Service Representative role we offer $45,000 - $65,000, a mentor who has walked the path, and benefits designed for life outside Moss Adams.
The listing got a same-day refresh, so consider it live and ready.
The shortest path from interested to hired at Moss Adams starts with the apply button.