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sales_marketing

Customer Service Representative

Recent update: · Open for applications · Focus skill today: Ticket Management
This vacancy was reviewed once more recently. Early applicants receive priority review.
193 applicants · 69,705 views
Moss Adams — Springfield, MA
Type
Contract
Experience
Junior
Salary
$45,000 - $65,000
Posted
2026-11-02
Deadline
2026-12-13

Description

The Customer Service Representative role is where Moss Adams connects Email Support insight with campaigns that customers actually remember. Trade your Ticket Management and 1 years for $45,000 - $65,000 at Moss Adams, and the growth that follows is yours to build.

Key Responsibilities

  • Pitch Moss Adams at $45,000 - $65,000 value without apologizing for the price
  • Stitch together a referral program Moss Adams customers want to share
  • Bridge Gorgias reporting and the story your CMO needs to hear
  • Own the post-sale check-in that turns clients into references
  • Line up the remote-native sponsorships that put Moss Adams in front of buyers
  • Talk numbers with finance, then talk vision with prospects
  • Draft the cold-outreach copy that survives a junior buyer's inbox
  • Segment audiences and personalize outreach to lift response rates

What You'll Bring

  • Solid understanding of sales marketing best practices and industry standards
  • An instinct for prioritization when everything is labeled urgent
  • Working knowledge of Email Support alongside transferable Cold Calling chops
  • The instinct to ask "what would change your mind?" before debating

At its core, Moss Adams is a performance-driven bet that Springfield, MA can out-build anyone when it comes to Cold Calling. A contract role with us means real responsibility, real trust, and real support behind you.

For this Customer Service Representative role we offer $45,000 - $65,000, a mentor who has walked the path, and benefits designed for life outside Moss Adams.

The listing got a same-day refresh, so consider it live and ready.

The shortest path from interested to hired at Moss Adams starts with the apply button.

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