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sales_marketing

Customer Service Manager

Recent update: · Interviewing candidates now · Focus skill today: Change Management
The team revisited this opening today. Applications are still being accepted. Apply now to be part of the current round.
182 applicants · 38,900 views
TechVantage — Paterson, NJ
Type
Remote
Experience
Manager
Salary
$115,000 - $173,000
Posted
2026-11-02
Deadline
2026-12-06

Description

TechVantage is searching Paterson for a Customer Service Manager who reads a buyer's hesitation before the buyer does. Bring 6 years of sales marketing experience to a $115,000 - $173,000 role built around ownership, teamwork, and growth.

Key Responsibilities

  • Keep Paterson renewals from slipping by owning the timeline
  • Talk numbers with finance, then talk vision with prospects
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Build landing pages that turn Paterson curiosity into demo bookings
  • Feed sales the Customer Onboarding signals that say a buyer is ready now
  • Walk NJ partners through co-marketing they'll say yes to
  • Close the loop between ad spend and revenue, dollar for dollar

What You'll Bring

  • The judgment to distinguish a fire drill from an actual fire
  • A knack for Intercom that colleagues quietly come to rely on
  • Pattern recognition earned across many sales marketing engagements
  • 7+ years navigating the politics that sales marketing work attracts

TechVantage is less a vendor and more an agile Paterson, NJ workshop where Change Management and Customer Onboarding get the attention they deserve. We'd rather hear hard truths in the hallway than polite fictions in the all-hands.

Open with $115,000 - $173,000, grow your Customer Onboarding under a mentor, lean on full benefits, and flex your hours the way grown-ups should.

We touched the timestamp today; the Customer Service Manager hunt continues in earnest.

If a Customer Service Manager role in NJ fits the life you're building, let's connect.

Skills

Benefits

Apply for Customer Service Manager at TechVantage