Description
The Customer Service Manager we hire will shape messaging, sharpen positioning, and grow revenue for Strategic Solutions Corp from day one. Frame it as Strategic Solutions Corp trusting your 7 years with $95,000 - $127,000, a sales marketing mandate, and the room to grow into leadership.
Key Responsibilities
- Win back the accounts a previous Customer Service Manager let slip
- Keep the messaging consistent from Gilbert, AZ billboards to cold DMs
- Convert webinar attendees into sales marketing demos within 48 hours
- Script the webinar that fills the sales marketing top of funnel
- Seed Gilbert social channels with content that earns replies
- Pull the ambitious case study that closes a stalled Gilbert deal
- Map buyer pain to Strategic Solutions Corp's pitch deck, slide by slide
What You'll Bring
- Proven aptitude for Written Communication, ideally near Gilbert, AZ
- A Gilbert network, or the hustle to build one from scratch
- 6+ years that left you with strong instincts and few illusions
- Hands-on command of First Call Resolution, with Knowledge Base Management as a close second
- Real proficiency with First Call Resolution, plus willingness to learn Written Communication fast
- Comfortable owning projects from concept through delivery
- Proven Written Communication judgment when the textbook answer doesn't fit
We are Strategic Solutions Corp, a genuinely-flexible sales marketing company headquartered in Gilbert, AZ. We build psychological safety the boring way: by actually following through on what we say.
Pair your Written Communication with our $95,000 - $127,000, our mentors, our benefits, and our flexible Gilbert, AZ culture, and the math works in your favor.
Our team checks new Customer Service Manager applications every single business day.
The version of you that already works at Strategic Solutions Corp is just one application ahead.